Features
Interested in learning how our proven software platform can revitalize your business communications?
With ClearDial, we give you the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with a wide variety of services from Hosted PBX and VoIP.
Unified Communications
Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services including:
Call Center
Agents
Pause
Queues
Reason Codes
Tally Codes
Zero Out
Call Conferencing
Conference Bridges
3-Way Conference Call
Music on Hold
Commercials On Hold
(By Phone Number)
Music On Hold (Custom or Default)
Virtual Auto Attendants
Multiple Top Level Auto Attendants
Sub-Level Auto Attendants
Top Level Auto Attendants
(Always On or Time Based)
Origination and Termination
Domestic Origination
Domestic Termination
E911 Support
Endpoint Templates
International Termination
Shared Line Appearance
Toll Free Numbers
Reporting
Accounting and Billing Reports
Activity Reports
Call Detail Records
Call Traffic by Extension
Call Volume Graphs
Call Center Reports
Call Management
Attended Transfer
Auto Attendant Answering
Automatic Call Distribution (ACD)
Barge
Burstable Virtual Call Paths
Busy Call Forwarding
Call Forwarding
Call Hold
Call Park
Call Queue
Call Recording
Call Routing Time Frames
Call Waiting Indicator
Caller ID
Caller ID Blocking
Caller ID Routing
Direct Inward Dialing (DID)
Direct Inward System Access (DISA)
Directed Call Pickup
Disable Outbound Dialing
Do Not Disturb
Find Me (Digital Assistant)
Forward Calls Locally or Remotely (via Phone or Web)
Incoming Call Blocking
Incoming Call Identification
Incoming Caller ID Routing
Incoming Privacy Screening
Listen Live
Live Person Answering
Multicast Paging
No Answer Call Forwarding
Office Intercom
One Button Redial
1-6 Digit Extension Dialing
Outbound Dialing Rules
Outgoing Call Blocking
Ring Groups
Shared Virtual Call Paths
Speed Dial
Unattended Transfer
Voicemail
Voicemail to Email
Voicemail to Text Message
With Mobile VoIP, your mobile phone becomes your mobile office. Utilize features like office extension, extension-to-extension dialing, Caller ID and more to increase productivity while pulling together voice, chat, video, and other services to support your mobile workforce. Features include:
Cloud Extensions Mobile
Office Extensions
Support for Softphones
Account Management
Automated Billing
System Case
Management / LNP
Click-to-Dial
Detailed Accounting
Endpoint Template Management
Message Center
Operator Console
Shared Line Appearance Hunt Group
Test My Connection
URL Agent
User Dashboard (Coming Soon)
API
Hosted Fax
Microsoft Outlook Plugin
Salesforce.com Plugin
Screen Pops
ClearDial, Inc.
107 Technology Parkway Suite #403
Peachtree Corners, GA 30092
www.ClearDial.com
P 404-935-4053
Info@ClearDial.com
How to Switch
Interested in switching to ClearDial? Call (404) 935-4053 to receive a customized quote detailing the benefits of utilizing our innovative products and services. When you’re ready, we’ll install your new phone system with ZERO downtime, so you can get back to business.
Your Company’s Mobile App
ClickConnex
The Mobile Workforce is Growing
In fact, industry specialists predict that the U.S. mobile worker
population will increase from 96.2 million in 2015 to 105.4 million
in 2020. Maintain your competitive edge by adopting the latest
technology for your business and consider the following reasons
why utilizing a mobile app is a no-brainer:
Never Miss an Important Business Call
Clients and work associates can easily reach busy employees
anytime through one business number that will automatically
ring their mobile app. Eliminating the necessity to track down
employees on multiple numbers, ClickConnex improves
and streamlines communications, and seamlessly connects
a distributed and fast-moving workforce. Gain the latest
communication tools for your staff to never miss a business
opportunity.
Protect Your Business
Calls are directed right to an employee’s smartphone without
revealing any of their personal information. This helps ensure
that business calls continue to be routed to your company versus
an individual that may end up leaving to work for someone
else (i.e. the dreaded competitor!). ClickConnex also makes it
easier and more flexible for “bring your own device” (BYOD) work
environments.
Stay Ahead of the Competition
ClickConnex supports the virtual business office, enabling
employees to connect seamlessly anywhere they need to
conduct business.
Leverage an Investment You’ve Already Made
You’ve already invested in a phone system for your business, right?
Why not extend all the benefits you’ve already gained by making
the same features available through your mobile phone?
Not only can employees make and receive calls placed to their
corporate phone number via their mobile device, they can
leverage important communication features, such as:
• One click to join conference calls
• Extension dialing to co-workers
• Corporate and personal phone directories at your fingertips
• Access to company international distance and dialing plan
• Management of what device rings when someone calls their business number
• Listen to and manage voicemail
• View recent calls
• Manage virtual attendant settings
ClearDial, Inc.
107 Technology Parkway Suite #403
Peachtree Corners, GA 30092
www.ClearDial.com
P 404-935-4053